Transactional SMS

 transactional sms



Transactional SMS is a non-marketing automated text message that companies send to support their audience along the customer journey. Among the most common transactional SMS types are order confirmations, welcome text messages, and shipping updates.

Banks provide a great example of transactional messaging in action. They send one-time pins to their clients making purchases or wanting to access their accounts online. There are many other instances where transactional SMS's are being used to improve processes, like account activations, booking confirmations, order confirmations, account balance notifications, and real-time alerts.

SMSSquad is one of the best transactional SMS service providers and the following are some of its unique features:

Transactional SMS at lowest price – On average, compared to other bulk SMS service providers,

 SMSSQUAD provides a platform that is affordable and feasible.

Benefits of Transactional SMS

People read it fast. According to VentureBeat, more than 90 percent of people read a text message within the first three minutes. Besides, their open rate reaches 98%, according to Gartner, which is dramatically more than email marketing.

It is a convenient medium. On average, people spend about 3.5 hours a day on their smartphones, as Rescue Time claims. The chances are that you will reach your audience.

It helps people. Transactional SMS assists people in various communication touchpoints with your brand. Using SMS, you will build a solid brand image.


Types of Transactional SMS

As a brand, you can utilize transactional SMS for various non-marketing purposes like the following:

  • Allow checking debit and credit information on bank accounts;
  • Help to get access to an account with one-time passwords;
  • Reset passwords;
  • Confirm orders to ensure everything is OK;
  • Keep clients informed with shipping and delivery updates;
  • Confirm or cancel ticket booking.
  • Schedule appointments to speed up communication with multiple customers without personal contact.

Transactional SMS Examples

Pizza Hut. This transactional SMS is sent to confirm an order.



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